Sudio Tolv Review – A Good Attempt By Sudio

Last year, I reviewed the Sudio Nivå and I am rather impressed by its quality sound packed into a compact size. If you have read my review, you would have known about my water test on the Nivå. Despite it is not certified water-resistance, it survives the water test. Sudio is a young player in the audio lifestyle business but they have been catching up fast. The Nivå is impressive if you compare it with other incumbent brands at similar price range. 

This year, I am exceptionally looking forward to their new product. The new Sudio Tolv promises to have longer battery life and better sound quality than Sudio Nivå. Let’s see whether it can deliver what it promised.

Battery Life

Tolv’s battery size is bigger than Niva. In fact, it is twice as much as its predecessor. The official number given by Sudio – the Tolv earbud has a battery life of 7 hours whereas the Nivå has only 3.5 hours.

Unlike the Nivå, the Tolv is armed with Bluetooth 5.0. With Bluetooth 5.0 technology, the battery life of Tolv may even last longer when paired with smartphone which similarly equipped with Bluetooth 5.0 technology.

Like the Nivå, the Tolv comes with portable charging-cum-storage case. This will give 4 extra charges to the Tolv. In another words, you could get extra 28 hours of battery life on the go. Nivå’s case, on the other hand, has a battery capacity of approx. 14hours which is half of what Tolv is providing. 

We have been using the device in a normal circumstance like listening to Spotify while on the train to work and back home. A fully charged Tolv has proven to last almost five days.       

Sound quality  

This is the most difficult part of the entire review. When comes to sound quality, we kind of have equal liking on both Nivå and Tolv. However, each has its own style. Nivå has a very balanced bass-and-treble and that makes it a very good travel companion to listen to a very wide genre of music. This time, Sudio has included graphene driver on their new Tolv which audio quality is perceived to be better. Is it true that it sounds better? Personally, I think it depends on the music you are listening.

It is a different kind of experience. we tested the same music on both Tolv and Nivå. Tolv can bring up the clarity of string instrument. When listened to vocal, especially at high note, the contrast is more evident. Vocal is more “airy” and that adds more “life” to the music. We are not implying that the Tolv can’t deliver clear sound quality; just that the soundstage is different for the Tolv and Nivå. Upon further testing on more concert videos on YouTube, we tend to prefer the Tolv to Nivå.  

Verdict

Clearly, the Tolv is a good attempt by Sudio. We love the soundstage and at that price point of SGD 189, it could be an attractive headphone-alternative for audiophiles who might be looking for something small and yet, it still delivers. I am surprised given its small size (unlike headphones, wireless earbud has limited number of drivers), the product is impressive in trying to create that kind of live concert experience.

I am looking forward to the future development of Sudio’s new range of headphones.

Should you buy?

In general, the Tolv is very small and compact. More importantly, the battery life is impressive; you will never run-up of juice while listening to your Spotify.

If you are addicted to instrumental and vocal music, this product could be of your likings. At that price of SGD 189, you are getting a wireless earbud that is lighter and more comfortable to wear than the pricier headphones.

There is a summer promotion from now till 31 July 2019. Sudio will be giving free Sudio tote bag with every earphone/headphone purchased at Sudio’s website.

Furthermore, we are bringing in more discount to the readers. Apply my TND promocode “neodimensiontolv” on Sudio’s Singapore online store, you will get 15% discount. On top of that, you get free shipping and one-year warranty from Sudio. 

Singapore-based Multi-Currency E-Wallet Platform Raised USD 25.5M In Pre-Series A

  • YouTrip is Singapore’s first multi-currency mobile wallet with a prepaid Mastercard® that offers zero transaction fees across 150+ currencies at wholesale exchange rates
  • US$25.5m raised from major Asian family offices and venture capital firm Insignia Ventures Partners, the largest pre-Series A fintech funding round in Southeast Asia
  • Over 200,000 downloads and 1 million transactions processed 10 months since launch
  • Funding will drive development of YouTrip’s technical payment infrastructure, launch of new product features and its regional expansion plans in Southeast Asia 

SINGAPORE – Media OutReach – 16 May 2019 – YouTrip, Singapore’s first multi-currency mobile wallet with a prepaid Mastercard ®, has successfully raised US$25.5m in a pre-Series A fundraised. Participating investors include major Asian family offices and venture capital firm Insignia Ventures Partners, founded by ex-Sequoia Partner Yinglan Tan. This marks the largest pre-Series A funding round for a fintech startup operating in Southeast Asia.

YouTrip co-founders, Arthur Mak and Caecilia Chu

Launched in August 2018, YouTrip is a multi-currency mobile wallet s pecially designed with travellers in mind, allow ing users to pay in over 150 currencies with no hidden fees and at wholesale exchange rates . The mobile app also allows for the exchange and storage of 10 selected currencies in advance through the in-app exchange feature. The YouTrip mobile application works with a linked pre-paid Mastercard ® — issued by EZ-Link — and can be used to make payments at more than 30 million Mastercard accepting merchants worldwide.

Fuelled by growing purchasing power and more affordable travel options , Southeast Asia’s population of over 650 million people represents one of the largest and fastest growing outbound travellers market globally – it is expected to total US$80 billion in outbound travel expenditure by 2020, up from US$67 billion in 2018 or a 10% CAGR. Singapore is the biggest contributor to this region, with Singaporeans being one of the most frequent travellers and biggest travel spenders globally.

Caecilia Chu, co- f ounder and CEO of YouTrip said, “As a frequent traveller, I was surprised with how much banks mark up on overseas transactions – this was among the many reasons why I started YouTrip with Arthur Mak, who is also Chairman of YouTrip . As the regional travel industry continues to post robust growth, YouTrip recognises the pain points of travellers and equally, the immense opportunity to better serve their financial needs. We are dedicated to creating the best mobile financial services for travellers by simplifying overseas spending and creating a fuss-free travel experience.”

Pachara Lawjindakul, Principal at Insignia Ventures Partners added, “The fintech space in Southeast Asia is developing at a relentless pace to meet evolving consumer expectations and the travel industry represents an immense untapped market at the intersection of this growth. YouTrip is led by an experienced team of founders and executive team who are perfectly positioned to capitalise on this opportunity. The success of the initial launch in Singapore provides a great foundation to develop a strong roadmap for growing the multi-currency and cross-border payments ecosystem in Southeast Asia.”

Bank-issued credit and debit cards typically carry an overseas transaction fee that can be as high as 3.5%. O verseas purchases made with credit cards also usually entail a Dynamic Currency Conversion markup, sometimes going as high as 5% or more. YouTrip does not charge any overseas transaction fees nor markup on foreign exchange conversion .  

With the injection of funds, YouTrip is looking to invest heavily in technology innovation to further develop its technical payment infrastructure and roll out new product features. Having established a foothold in Singapore, it has also set its sights on further expansion in Southeast Asia and developing localised solutions for the region’s growing class of travellers.

Since its launch in August 2018, the YouTrip mobile application has achieved over 20 0,000 downloads, processed over 1 million transactions, and has grown its team to 70 people in Singapore and Hong Kong. Users may sign up for a YouTrip account by downloading its app from the App Store or Google Play. No minimum account balance is required and registration is free. Any credit or debit card c an be used to top up the e-wallet, which has a maximum stored value of S$3,000. All registered users receive a physical prepaid Mastercard, free of charge.

HUAWEI P30 and P30 Pro’s Dual-View Camera Mode is now available

SINGAPORE, MAY 9, 2019 Yesterday, Huawei rolled out their latest EMUI 9.1. updates. As part of the update, HUAWEI P30 and P30 Pro users will be accessing to one of the most exciting and innovative features offered in the smartphone camera space: dual-view camera mode.

With this capability, users can create split-screen videos by simultaneously using the phone’s primary camera and zoom lens, showing two perspectives at once on the screen.

Huawei is bringing professional-grade photography and videography functions to its users through the award-winning HUAWEI P30 Series camera. Top features of the dual-view mode in the P30 and P30 Pro include:

  • Capturing a wide view with more of the background and surrounding objects
  • Simultaneously zooming in on desired subjects via the split screen
  • Shooting two different angles, panoramic and close up, at the same time
  • Ability to adjust the magnification level
  • Taking artsy and creative shots for a vivid recollection of special moments

These camera features are expected to be popular among Huawei P30 series users. However, this technology utilizes both the zoom lens and primary lens simultaneously. As such, it is only available exclusively to the P30 series smartphones. However, EMUI 9.1 updates are available to a wide range of both Huawei and Honor smartphones. See below

Huawei 9.1 Update – Eligible Devices

The following are the list of Huawei and Honor devices eligible to get EMUI 9.1 update –

Huawei EMUI 9.1 Supported Devices

  • Huawei P30 Lite / Nova 4e
  • Huawei P20
  • Huawei P20 Pro / P20 Lite (Nove 3e)
  • Huawei Mate RS Porsche Design
  • Huawei Mate 20 / Mate 20 Pro
  • Huawei Mate 20 X / Mate 20 RS Porsche Design
  • Huawei Mate 20 Lite
  • Huawei Mate 10 / Mate 10 Pro
  • Huawei Mate 10 Porsche Design / Mate RS Porsche Design
  • Huawei Mate 9 / Mate 9 Pro / Mate 9 Porsche Design
  • Huawei P10
  • Huawei P10 Plus
  • Huawei Nova 3 / 3i
  • Huawei Nova 4
  • Huawei Nova 2s
  • Huawei Y9 2019
  • Huawei Maimang 7
  • Huawei Enjoy 9 Plus / 9S / 9e
  • Huawei Enjoy 8 Plus
  • Huawei Enjoy Max
  • Huawei Enjoy 7S
  •  

Honor EMUI 9.1 Supported Devices

  • Honor 10
  • Honor 10 Youth Edition
  • Honor View 10 (V10)
  • Honor 9 / 9N
  • Honor V9
  • Honor 9i / Lite
  • Honor View 20 (V20)
  • Honor 20i
  • Honor Play
  • Honor 8X
  • Honor 8 Max
  • Honor Play 8A
  • Honor 8 Pro
  • Honor Note 10
  • Honor 7X

Disclaimer: The following list of devices are just assumptions to get EMUI 9.1 update. However, the final confirmed list of Huawei devices will be revealed by the company soon.

New Appointment of Managing Director for Epson Singapore and country manager for Epson Thailand and Epson Philippines

SINGAPORE, May 2019 Mr. Ando Munenori has been appointed as the new Managing Director of Epson Singapore overseeing Southeast Asia region, and concurrently country manager for Epson Thailand and Epson Philippines. He is also concurrently holding the role of Executive Officer at Seiko Epson Corporation (herein referred to as SEC) Epson’s global headquarters in Japan.


Mr. Ando Munenori. Source: Epson Singapore

He is taking over from Mr. Tanaka Toshimitsu, who will be returning to a senior role in Sales Planning & Marcom Department in SEC.

Mr. Ando was Head of SEC’s Sales & Marketing Division, where he was responsible for developing the sales infrastructure and strategy for all of Epson’s products globally.

He has held multiple leadership positions in Asia and internationally, and brings a depth of understanding of the region and decades of management experience to his role. He took on the leadership role as President of Epson China from 2014 to 2017, where he led with Epson’s “technology plus localisation” strategy, growing the business and increasing the company’s share in key markets including printers, projectors and robotics.

From 2003 to 2008, Mr. Ando was assigned to the Southeast Asia regional headquarters in Singapore, where he was in charge of market development for Epson’s printers and other information-related products.

Mr. Ando has also led the POS printer business in Europe from 1994 to 1998, where during which he successfully grew the POS printer business through the introduction of new technologies to bring the company to the No. 1 position.

A10 Networks’ survey finds that operators expect security and reliability concerns to significantly increase with 5G

SINGAPORE – 7 May 2019 – According to a new survey fielded by the Business Performance Innovation (BPI) Network, in partnership with A10 networks, mobile service providers anticipate significant new revenue opportunities from the coming deployment of high-speed 5G networks and a host of new IoT-driven use cases, but they also believe much-improved security will be essential to realizing that potential.

The new study report, “Securing the Future of a Smart World,” demonstrates that carriers are moving decisively toward 5G commercialization and that security is a top concern. This report surveyed a total of 61 participants in Asia Pacific

Specifically, in Asia Pacific market –

  • 79% – will deploy their first commercial 5G networks within 18 months.
  • 89% – expect growth in network traffic, connected devices and mission critical IoT use cases to significantly increase security and reliability concerns for 5G networks
  • 84% – say 5G is already being considered in their current security investment

“Mobile carriers anticipate significant revenue opportunities and exciting new use cases as they move forward with their 5G deployments. However, the industry also recognizes that 5G will dramatically raise the stakes for ensuring the security and reliability of these networks,” said Gunter Reiss, vice president of A10 Networks. “New mission-critical applications like autonomous vehicles, smart cities, and remote patient monitoring will make network reliability vital to the safety and security of people and businesses. Meanwhile, dramatic increases in traffic rates and connected devices will significantly expand the attack surface and scale for cyber criminals.”

Assessing 5G Security Needs

In the global context,

  • 63% – Advanced DDoS protection the most important security capability needed for 5G networks. 
  • 98% of respondents said core network security was either very important (72%) or important (26%) in 5G build-outs. 
  • 79% have or will upgrade their Gi/SGi firewalls
  • 73% have or will upgrade their GTP firewall

“Operators overwhelmingly understand the importance of upgrading security in a more connected and smart world,” continued Reiss. “Now it’s time to take decisive action. Carriers need to move ahead aggressively with their plans to upgrade legacy DDoS protection and consolidate security services at the core and edge of their networks to address the growing concerns. A10 Networks 5G security solutions including Gi/SGi firewall, GTP firewall and AI-based DDoS protection enable operators to secure and scale their networks now and protect against the massive cyber threat coming with 5G.”

To assess the full report
Securing the Future of a Smart World  

Almost 50% of Singaporean Prefer Contactless Payment

Singapore, 30 April 2019 – Close to 50 per cent of Singaporeans prefer paying with contactless payments (card and mobile) instead of cash, traditional card payments and QR payments according to the 500 Singaporeans aged 18-60 years old surveyed by Visa. Almost all Singaporeans are aware of contactless payments for cards (98%), with a large majority of them (83%) using contactless card payments more frequently than they did two years ago.

Convenience is the top benefit for the popular use of contactless payments in Singapore. Close to 90 per cent of Singaporeans (86%) feel that contactless payments are more convenient and close to 50 per cent prefer contactless payments because it is hassle-free.

“We have seen tremendous success in contactless payments usage in Singapore. Today, Singapore is one of the top countries in the world for contactless payments penetration. With more new acceptance channels opening up including transit and hawker centres, we believe that the growth of contactless payments usage will accelerate. Singaporeans are extremely familiar with this mode of payment based on our data and research and it is the top-of-mind payment choice for them given the convenience, speed and security benefits of this payment experience,” said Kunal Chatterjee, Visa Country Manager for Singapore and Brunei. 

Findings from the research also indicated that 60 per cent of Singapore consumers are interested in using self-check-out kiosks rather than engaging with a cashier. In addition, more than half (54 per cent) choose contactless cards as their preferred payment method at self-service payment kiosks.  Only nine per cent of Singaporeans choose to use cash.

In terms of futuristic payment methods, six in 10 Singaporeans are interested in performing transactions using AI chatbots (59%) and close to 90 per cent of them are comfortable with ordering and purchasing goods or services through chatbots. Singaporeans are most comfortable with making bookings (89%), purchasing goods or services (89 per cent) and making bill payments (80%) with this technology.


Above is part of the research finding of Visa Consumer Payment Attitudes Study – Singapore 2018.



RedMart & Archipelago Deliver Singaporean Craft Beer

RedMart has launched CODE RED Lemongrass Pale Ale – its first-ever collaboration beer, in partnership with Archipelago Brewery. A pale ale infused with distinctively local flavours including lemongrass and jasmine, this limited-edition, small batch craft beer aims to celebrate the partnership between two of the nation’s most treasured brands in creating a uniquely Singaporean craft beer.

CODE RED Lemongrass Pale Ale is sold in 4-packs ($20.80) and is exclusively available on RedMart

In the last few years, Singapore has seen a growing demand for craft beer options and is now home to more than 20 craft beer bars, making craft beer more accessible to first-time drinkers. In response to this demand, RedMart is expanding its offering of global craft and mainstream beer brands by providing shoppers with its own branded craft brew, designed for the Singapore palate. For a start, a limited run of 300 cases (24 bottles per case) of CODE RED Lemongrass Pale Ale has been produced, with the potential for additional production in the future.

Brewed and bottled in Singapore for RedMart by Archipelago Brewery, CODE RED Lemongrass Pale Ale is as unique as it is local. Its fruity esters from the ale yeast mingle perfectly with late additions of jasmine and lemongrass, two Southeast Asian flavour staples, to make this beer unique, refreshing, and designed with Singapore’s tropical climate in mind. Its straw-golden colour comes from the use of pale malts only, while the moderate bitterness is balanced with a light body that creates a crisp aftertaste. CODE RED Lemongrass Pale Ale has a 4.5-percent ABV. 

Alice Canty, Senior Category Manager for Beer, Wine & Spirits at RedMart, said, “RedMart is a tech company at heart, and we wanted this to come across in the branding for CODE RED. The name is a nod to RedMart’s tech roots and celebrates the brand’s iconic red logo colour. We felt the unique but subtle lemongrass and jasmine notes are a great differentiator from current offerings in the craft beer market, and more importantly a celebration of Singapore flavour.”

“Archipelago and RedMart’s shared values of quality and accessibility make for a natural partnership,” said Nicholas Low, Head of Archipelago Brewery. “Archipelago Brewery’s mission is to grow the craft beer market, and our collaboration with RedMart opens doors to the growing base of Singapore craft beer drinkers who are constantly looking for high-quality custom brew that suits their increasingly complex palate. Together, we have an exciting opportunity to introduce a great craft beer for Singapore to enjoy.”

You may also watch the QnA session with the executives over my Facebook Live

Singtel and GOJEK partner to offer perks and privileges to users

  • GOJEK driver-partners will enjoy competitive mobile and lifestyle perks from Singtel
  • Singtel customers will receive special privileges on GOJEK’s ride-hailing service

Singtel has been rolling out more services to push for their GOMO plan. From now to 15 May, all new and existing Singtel’s GOMO plan subscribers will each receive GOJEK ride-hailing credits worth S$5, which can be activated using a unique code.  This is part of strategic partnership between Singtel and GOJEK. The perk does not stop there.

From May 2019 onwards, both Singtel and GOGEK users will see products ranging from mobile services to ride-hailing lifestyle services offered by both companies. For a start, GOJEK driver-partners will also enjoy a 20% discount on Singtel Combo plans, complimentary caller-ID service, and preferential rates on Singtel’s wide range of content and lifestyle services, including Singtel Music and HungryGoWhere (from which they can also receive personalised restaurant recommendations). 

From left: Mr Yuen Kuan Moon, CEO, Consumer Singapore, Singtel, with Mr Lien Choong Luen, general manager of GOJEK Singapore.
Photo Source: Singtel

This is part of GOJEK’s mission to lower the operating costs for its driver-partners and provide them with better earnings stability. It also marks the newest benefit under GoalBetter, GOJEK’s dedicated benefits programme for driver-partners in Singapore, which currently features insurance, medical teleconsultation and fuel rebates. 

Mr Yuen Kuan Moon, CEO, Consumer Singapore, Singtel, says, “With this partnership with GOJEK, we are taking our business and customer relationships to the next level, beyond just providing traditional carriage and connectivity. While our customers have come to expect reliable and comprehensive mobile coverage from us, they are always looking for more value and this we can extend in the form of perks and privileges that come from mutually-beneficial partnerships.”

Mr Lien Choong Luen, general manager of GOJEK Singapore, says, “Singaporeans are living and playing harder – whether online or offline. This is why the partnership between GOJEK and Singtel really works. As Singtel delivers our online and lifestyle needs through mobile and data, GOJEK gets us to places, parties and professional engagements, speedily and safely!”

More details on the partnership will be announced in due course. 

ConnecTechAsia Returns in 2019 – “Shaping Future Societies”

According to the 2019 Gartner CIO Agenda survey, 47% of enterprises in Asia Pacific have already changed their business models in response to evolving consumer demands. With global spending on IT set to swell to $1.97 trillion in 2022, the stage is set for exponential technological growth across mature and emerging sectors. However, many businesses in the region still find themselves behind the curve in terms of adoption.

As such, ConnecTechAsia returns this year with the theme: ‘Shaping Future Societies’, to explore the new era of business reinvention alongside emerging technologies such as artificial intelligence (AI), automation, Internet of Things (IoT), blockchain, 5G and more. The three-day exhibition happening from 18 – 20 June 2019 at Marina Bay Sands, will bring together some of the world’s most notable companies, and will feature a slew of keynotes, panel discussions, workshops and seminar discussions helmed by over 120 senior executives. Featuring prolific industry leaders and opening with a keynote by IBM Asia Pacific’s CEO and Chairman, Harriet Green, ConnecTechAsia will be at the forefront of tech advances for enterprises and the community.

IBM’s Harriet Green will highlight how emerging technologies will reshape businesses as digital transformation initiatives unfurl across Asia.

“A new era of business reinvention is dawning. Organisations are facing an unprecedented convergence of technological, social and regulatory forces. Not only is there a clear need for any organisation to be fully digital in itself; these organisations also need to be able to accommodate high expectations from clients and deal with pervasive interconnectivity. How can organisations deliver on that? That’s key question every CEO and every leader in any organisation has started asking,” shares Harriet Green, CEO and Chairman, IBM Asia Pacific.

“There are three key drivers – people, process and data – that any organisation needs to align in order to move from random acts of digital to a real, tangible digital transformation. I am excited to contribute to the discussions at the ConnecTechAsia Summit and share some of the best practices and insights for all of us to think about.” 

Catch other industry leaders engage in discourse on other market trends at ConnecTechAsia2019 Summit:

  • Dr Min Sun, Chief Artificial Intelligence (AI) Scientist, Appier
  • Muhamed Zilkhairilishamuddin, Assistant Vice President, OTT Principal Engineer, Astro
  • Dr Keeratpal Singh, Chief Data Scientist, Axiata
  • Ong Geok Chwee, CEO, Bridge Alliance
  • Attilio Zailani, Executive Director, Facebook
  • Cheryl Goh, Group Vice President of Marketing, Grab
  • Dr David Soldani, CTO, Huawei Australia
  • Jason Little, Chief Information Officer – SEA, Manulife
  • Ian Yip, Chief Technology Officer, McAfee Asia Pacific
  • Gustavo Fuchs, General Manager – Cloud & Solutions (Asia), Microsoft 
  • Krishnan Rajagopalan, Director of Payments APAC, Netflix
  • Seizo Onoe, President of DOCOMO Technology and Chief Technology Architect, NTT DoCoMo

The three-day exhibition will be happening from 18 – 20 June 2019 at Marina Bay Sands

Businesses in Singapore must invest in their people for digital transformation success

• Telstra study finds business leaders lean too heavily on technology in digital transformation decisions
• Singapore companies cite gap between digital transformation priorities and performance
• Digital transformation driven financial rewards difficult to show
• Businesses need whole-of-business approach for digital transformation success

March 2019: The success of digital transformation initiatives undertaken by organisations in Singapore fall short of expectations due to their heavy emphasis on technology and lack of focus on people and processes.

This was one of the main findings of Telstra’s Disruptive Decision-Making research, which surveyed 3,810 senior decision-makers from 12 industries in 14 markets around the world to uncover insights into strengths and weaknesses around their digital transformation programs.

Focus on technology undermining success
When rating decision-making across four factors for success – people, processes, technology understanding and partnerships – businesses in Singapore ranked ‘technology understanding’ as the area where they feel by far most confident.

Seventy six per cent of Singapore respondents felt their organisation makes technology decisions ‘well’ or ‘extremely well’. While the understanding of technology and its performance is important, other factors are equally significant.

Telstra Managing Director APAC, Ms Marjet Andriesse

Telstra’s Managing Director, APAC, Marjet Andriesse, said that organisations that are highly digitally mature (20% in Singapore, compared to 21% globally) show greater focus on people and processes.

“The research shows that successful digital transformation relies on more than the right technology, it requires the right culture, the right people – and the right processes to support them,” Ms Andriesse said.

“Digital transformation must be a company journey that involves upskilling and changing employee mindsets, adapting structures and ways of working, and creating teams that can take advantage of new technologies.”

Whole-company approach needed
The research found that a company-wide approach to digital transformation is significantly more likely to result in success, yet 66% of Singapore organisations are allowing business departments drive individual digital initiatives, compared to 51% globally.

A further 8% said they outsource as much as possible (vs 15% globally), and only 25% say they have an integrated, whole-of-company digital transformation strategy (vs 31% globally).

“Globally, organisations that have a whole-of-business digital transformation strategy are significantly more likely to be highly digitally mature, make extremely good digital decisions, and see the impact of digital transformation across the business,” Ms Andriesse said.

“The research demonstrates that Singapore organisations have an opportunity to integrate digital transformation activity across all areas of the business, but this needs to be led by a clear company strategy from the C-suite and board level down.”

Businesses in Singapore not delivering on digital priorities
The report also found there was a substantial gap between digital transformation priorities and performance.

Organisations in Singapore rated their top digital transformation priorities as (1) optimising technology to move faster, (2) protecting digital assets from cyber threats, and (=3) optimising security investments to reduce time and resource management, and (=3) protecting, detecting and responding in real time to events.
However, when it came to decision-making performance, these priorities ranked poorly.

“One of the red flags we saw in this research was the gap between the areas businesses in Singapore chose as their highest priorities, and their performance in these areas,” Ms Andriesse said.

“Cyber security was identified as a particular focus area in Singapore. But despite protecting digital assets from cyber threats rating as the second highest priority – it achieved the lowest performance score in terms of ability to deliver.”

Ms Andriesse said there were a few factors to consider when analysing this finding.

“It is notable that three of Singapore’s top four priorities are related to security, even though performance in these areas is poor. This performance gap is symptomatic of the fact that security requires a whole-of-business approach incorporating people, processes, and technology working in concert together,” Ms Andriesse said.

Hard financial outcomes difficult to show
The research found that while organisations in Singapore are increasing their investment in digital transformation, many businesses had yet to realise the financial impact of their efforts.

More than a third of businesses in Singapore invested more than US$1 million in digital transformation products and services over the past year (34%), while almost one in 10 spent more than US$5 million (8%).

This figure is set to increase as 30% of respondents said their company’s total spend on digital transformation would grow by more than 10% in the next three years.

However, when it came to measuring the impact of digital transformation, showing hard outcomes such as financial returns of this investment was difficult.

“Measuring the progress and success of any digital transformation strategy or individual project is an absolute essential. But the metrics in which we measure success are just as important,” Ms Andriesse said.

“Organisations in Singapore found it particularly hard to demonstrate financial results from digital transformation. In fact, of all the business outcomes surveyed, increasing profit margins saw the lowest levels of achievement in Singapore.

“Successful companies are clear on what digital transformation means for their organisation, they have empowered their people, strengthened their processes and identified their key partners.”

Source: Telstra Singapore