All DBS PayLah! users, including non-DBS/POSB customers, now have the ability to transact via QR codes across 10,000 NETS terminals by year end
SINGAPORE, 13 April 2017 – DBS today announced another ground-breaking payment solution in support of Singapore’s Smart Nation drive to adopt cashless payments. In a Singapore first, all DBS PayLah! users – including non-DBS/POSB customers – now have the ability to generate their own QR code to receive funds, and can also pay by scanning QR codes. DBS PayLah! is Singapore’s top mobile wallet with some 500,000 users and counting.
The introduction of DBS PayLah!’s QR code capability has far-reaching implications for merchants and consumers here. Despite the continuing drive to encourage businesses here to adopt cashless payments, many small businesses remain averse as they see the leasing of payment terminals, connectivity and wiring requirements as inconvenient and costly. In Singapore, it is estimated that more than 80% of payments made at small shops are in cash. At hawker centres and wet markets, this rises to 90%. The lack of ubiquity in cashless payment acceptance by merchants in turn discourages consumers from making the transition to cashless payments.
DBS PayLah!’s QR code payments are particularly effective in tackling these issues as it has a very low barrier to entry. There is little to no cost involved and the process of using QR codes to transact is extremely streamlined. To receive payments, merchants or individuals can use DBS PayLah! to generate their own QR code, which they can display at their premises or send to others via social or online channels for payments. To pay, customers simply need to use DBS PayLah! to scan the QR code and proceed to make a payment.
The simplicity of the QR code solution empowers offline merchants, helping them connect to the online world, and allows them to establish a point-to-point connection to their customers. In China, QR codes have driven the adoption of cashless payments and the country is today the world’s leader in mobile payments. The value of Chinese third-party mobile payments was estimated to be RMB 38 trillion in 2016.
Said Jeremy Soo, Head of Consumer Banking Group (Singapore), DBS Bank (星展银行新加坡消费银行部董事总经理兼主管苏孝进), “We believe that cashless payments in Singapore is ripe for disruption. Singapore has one of the world’s highest smartphone penetration and surveys have indicated that the majority of consumers here are open to making payments with their mobile devices. All we need is a solution that has a low barrier to entry, is easy for merchants to implement, and for consumers to use. The DBS PayLah! QR code solution ticks all the boxes and is well positioned to drive cashless payment behaviour in Singapore, taking us one step closer to our nation’s vision of being a Smart Nation.”
In another industry first, DBS PayLah! users will also soon be able to make QR code payments on NETS terminals at a number of merchants across various categories which include transport, retail, fashion and F&B. Some 2,000 NETS terminals will be enabled with this capability in the next two months and 10,000 by the end of the year. In addition, DBS will be holding a QR code bazaar from 5 to 7 May to encourage more consumers and businesses to adopt cashless payments. The event will be the first of its kind in Singapore, with some 200 young vendors setting up shop at *SCAPE. All vendors at the event will be able to accept purchases made via DBS PayLah!’s QR code payment function.
Also published on Medium.