StarHub Protects Your Kids From Undesirable Contents

Singapore, 1 March 2017 – StarHub today unveiled the Plus edition of its basic network-based content filtering service for mobile and home broadband customers. Called JuniorProtect Plus, it supercharges the basic edition with five powerful yet simple-to-use features for parents to monitor and guide their children’s first steps into the world wide web.

“Though we know the internet is a powerful learning and communication medium, it is natural for parents to still be hyperaware of the risks children face online. With StarHub’s JuniorProtect Plus, parents will be able to easily customise mobile and online boundaries according to their needs, giving their children the freedom to learn and explore while ensuring safety. Parents are their children’s biggest influencers, and we want to empower them to be the primary advocates of good online habits early in life,” said Ms Wang Li-Na, Head of Segment & Marketing, StarHub.

Once activated, JuniorProtect Plus will automatically block access to undesirable online content containing sexually explicit material, violence and gore. Depending on their family’s filtering needs, parents can choose to activate filters for up to 12 other content categories, including gambling, internet security threats, video streaming and social networking as well as maintain a customised list of restricted or allowed websites. Parents will be able to easily set a password to temporarily bypass the content filters.

When activated on a home broadband connection, parents will be able to access the JuniorProtect Plusonline portal at any time to set surfing curfews, generate online activity reports and configure instant alerts through SMS or email if a restricted website were to be accessed. While on mobile, the service will offer two additional features for parents to manage their children’s local and roaming mobile data access remotely as well as track their whereabouts.

JuniorProtect Plus is designed to filter content before it even reaches devices, apps and browsers. This network-level protection means users will not need to install and configure software separately on each device.

Starting 4 March 2017, parents can visit the JuniorProtect Plus online portal to easily activate the service on their children’s mobile lines or on home broadband connections using their StarHub Hub iD. JuniorProtect Plus will cost $5.35 per month for every enrolled mobile line and $5.35 per month for each home broadband connection.

A comparison between JuniorProtect Plus and JuniorProtect Basic is available in the table below:

JuniorProtect Plus *new*

JuniorProtect Basic

Monthly Subscription

$5.35 per mobile line or home broadband connection

$2.68 per mobile line or home broadband connection

Block pornography, gore and other adult content



Customise list of restricted and allowed websites



Set surfing curfews by time


Receive online activity reports


Receive SMS/email alerts when a restricted website is accessed


View child’s location trail (mobile only)


Manage child’s data access (mobile only)


Also published on Medium.


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